Website Migration

A: The website migration service offered by Domain Hostess Web Services is completely free and consists of moving all your web files, databases and emails from your present provider to your brand–new hosting account with us. We’ll also update all the configuration settings required for your sites to be completely functional on our leading–edge cloud hosting platform.Our techs are fully capable of moving just about any web site. With years of work experience in this field, they’re experts in the inner workings of our hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, moving a custom–made web app with lots of custom libraries is as elementary as moving a plain WordPress–based weblog.

A: While we can’t give you an exact time interval, because there are lots of variables, among them the size of the web files and databases, the physical location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll give our best to migrate your web site within 48 hours, and in certain cases – within 24 hours (if the website content is not very large).

A: We’ll need the login information for your current web hosting provider’s Control Panel as well as the website’s name (domain name).

A: Our Privacy Policy is an inseparable part of the agreement that we’ll have with you as a customer. We’re dedicated to safeguarding the safety of the personal data collected from the customers. To do this, we use technical safety measures so as to avoid the loss, the misappropriation, the alteration or the illegal leakage of the personal details under our control. The safety measures include, but are not limited to: physical, digital and administrative operations to safeguard and secure the details that we receive on the World Wide Web. When we ask customers to submit financial information (such as a debit card number), this info is encoded using the Secure Sockets Layer (SSL) encryption technology.

A: No. Your web site will remain online during the migration. As soon as everything is done on our end, we will notify you so that you can preview it and check for any problems. If everything’s fine, all you will need to do is change your domain’s DNS resource records.

A: No. We will never contact your web hosting provider about anything at all. They won’t be aware of the web site migration either.

A: We support all Linux–based hosting platforms. Generally, if we can gain access to your Control Panel, we will be able to transfer your website.The only platforms that we do not support are closed–source web site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.