1 hour ticket response
Our team of technical support engineers is committed to providing rapid answers to each of your questions. We’ll review your technical support ticket the instant it is submitted and will reply back to you with a solution within maximum 1 hour after the helpdesk ticket submission. In reality, our average technical support ticket response time is 20 minutes.
A Top–Notch Tech Support Service
We have a team of web hosting support experts who are prepared to respond to all your requests every time you require help. The majority of our client support team members have several years of experience in the Linux shared website hosting packages arena, which suggests that you can constantly rely on fast and exhaustive answers to your queries.
An Easy–to–Browse Help Center Section
Integrated into the Control Panel is an intuitive Help Center section, which offers a variety of sources of information. You can browse through a frequently updated knowledge base offering web hosting account management articles and web site administration articles, check out the how–to video tutorials or have a glimpse at our F.A.Q. section.