Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help crew is educated to swiftly attend to all our Linux shared website hosting packages customers’ requests and information demands. Via our ticket system, it’s possible to supply your inquiry and a support team member is going to get back to you in only max one hour. Realistically, practice indicates that the average resolution period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us anytime required. Our crew of professionals is going to be online for you 24x7x365 to reply to all your questions and to resolve any concern you will likely have. You can easily send us a help and support ticket from your Control Panel or send us an e–mail message any time. In addition, on business days, you can give us a call or take advantage of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel presents an in depth know–how base that is incorporated into all areas. In each section, you’ll find a Help button which will load for you a selection of step–by–step online classes on how to use a particular element or accomplish a selected action. Additionally, we have prepared training clips so you’re able to get a better idea of the Control Panel’s interface.