Phone Support in Shared Website Hosting
We know that the option to communicate with a live agent is rather important, so we have 3 support lines all around the world (Australia, USA and UK) and you will be able to reach us on the phone for fourteen hours a day. In case you consider obtaining one of our Linux shared website hosting packages, for example, you have the option to give us a call and find out more about our solutions before you order so as to make sure that we match all system requirements for your sites. After the order, you will be able to contact us about all of the sales and / or billing problems you may experience, or receive any kind of general or basic technical info you need. We've aimed to find the perfect balance between telephone and ticket support, so for strictly technical issues you can use the ticketing system, that will make it easier to track the communication and any new developments in the resolution of your issue.